Store Policy

NO returns on custom items. Since the whole shop is custom printed fabric, no returns will be allowed.

Problems must be reported within 24 hours of receiving the product.

Processing time is 7 BUSINESS days. (Saturday and Sunday do not count.) 

Shipping is determined at checkout. It is shipped by weight.

Defects of 6 inches of each edge of the fabric is normal, and will not be refunded. Large amount of multiple yards ordered might be cut into separate yards.

ZHANNASTARfabric is not responsible for low quality files ordered. We are not responsible for making sure that the file is seamless. We will send a courteous e-mail notifying you that it is not seamless. The order will be canceled after 48 hours of no response.