When will my order ship?
All handmade items are made to order. That means there is a processing time. It can be anywhere between 1 to 10 BUSINESS days. Than the order will ship. That is additionla 2-5 business days. I try to charge the lowest shipping cost which is USPS First class mail.
How long does shipping take?
To keep the shipping cost low for you, the shipping is USPS First-Class. Shipping in USA takes about 2-5 Business days.
Why can't i return or exchange items?
I sells handmade items, everything is brand new, made in a pet free, smoke free, clean environment. When items are returned, I am no longer allowed to resell them because now i cannot gurantee the item brand new.
Where does the fabric come from?
All of the fabric is purchased from United States, UK or Australia.
Is everything actually handmade?
If the items is stated handmade, it is handmade by me (ZHANNASTAR LLC owner)